Delivering Excellence Through Exceptional Service
At Star Travel & Tours, we take pride in our exceptional team of staff who are dedicated to providing our discerning clientele with unparalleled travel and tourism services. Our team consists of seasoned professionals who possess extensive experience and expertise in handling every aspect of travel planning and coordination. With a total of 15 full-time employees and additional seasonal staff of up to 10, we have the capacity to meet the diverse needs of our clients.
Our travel consultants and managers undergo comprehensive training in various aspects of travel planning, reservations, ticketing, tour sales, customer service, and event coordination. They are equipped with the knowledge and skills to ensure seamless travel experiences for our clients. Additionally, our licensed professional tour guides, who also serve as drivers, possess extensive experience and exceptional customer service skills, providing our clients with informative and enjoyable journeys. As part of our commitment to securing the best available e-options and prices for our clients, we check and re-negotiate rates with all service providers on a regular basis to tap into special offers and promotions, which we extend to our customers. We have built a solid reputation as a company that goes the extra mile to save money for our clients.
With our strategic recruitment of agents and support staff throughout major cities in the United States, we have established an expansive presence while maintaining operational efficiency. Each team member supports a designated market region, enabling us to deliver personalized services. Moreover, our team members are flexible and able to travel nationwide to facilitate protocol training workshops, conduct delegation briefing briefings, coordinate ground transportation, and provide other essential services for our USA in-bound groups. We are committed to delivering top-level customer service and logistical support to ensure a memorable and seamless experience throughout their stay. At Star Travel & Tours, we are dedicated to exceeding our clients' expectations and making their travel dreams a reality.
Our travel consultants and managers undergo comprehensive training in various aspects of travel planning, reservations, ticketing, tour sales, customer service, and event coordination. They are equipped with the knowledge and skills to ensure seamless travel experiences for our clients. Additionally, our licensed professional tour guides, who also serve as drivers, possess extensive experience and exceptional customer service skills, providing our clients with informative and enjoyable journeys. As part of our commitment to securing the best available e-options and prices for our clients, we check and re-negotiate rates with all service providers on a regular basis to tap into special offers and promotions, which we extend to our customers. We have built a solid reputation as a company that goes the extra mile to save money for our clients.
With our strategic recruitment of agents and support staff throughout major cities in the United States, we have established an expansive presence while maintaining operational efficiency. Each team member supports a designated market region, enabling us to deliver personalized services. Moreover, our team members are flexible and able to travel nationwide to facilitate protocol training workshops, conduct delegation briefing briefings, coordinate ground transportation, and provide other essential services for our USA in-bound groups. We are committed to delivering top-level customer service and logistical support to ensure a memorable and seamless experience throughout their stay. At Star Travel & Tours, we are dedicated to exceeding our clients' expectations and making their travel dreams a reality.
Areas Covered
Miami Dade
Contact
Our offices: MIAMI - ATLANTA - NAIROBI